Terms and Conditions
These Terms and Conditions govern the use of the website and the services provided through it.
By accessing, registering on, or using the website, the user confirms that they have read, understood, and agreed to these Terms and Conditions.
1. Company Information
The services available on this website are provided by:
Tbilisi Park LLC
Identification Number: 404911789
Address: Georgia, Tbilisi, Funicular Upper Plateau
The name and legal details of the service provider shall be clearly displayed on the website, so that users can easily identify the business entity providing the services.
2. Contact Information
Users may contact the company through the following communication channels:
Phone: +995 591 49 23 23
Email: info@park.ge
Address: Georgia, Tbilisi, Funicular Upper Plateau
The company shall ensure that the provided contact details are functional and accessible to users for communication, service-related inquiries, and support.
3. Working Hours
The working hours of the park and related services may depend on weather conditions and operational circumstances.
The average working hours are:
11:30 AM – 11:00 PM
Users are advised to check the website or contact the company in advance for up-to-date information regarding working hours, service availability, and other operational details.
4. Website Registration and Use
Certain services on the website may require user registration or authorization. During registration, the user agrees to provide accurate, complete, and up-to-date information.
The user is responsible for maintaining the confidentiality of their account credentials and for all activities carried out through their account.
The company reserves the right to restrict, suspend, or terminate access to the website or services if the user provides false information, violates these Terms and Conditions, or uses the website for unlawful purposes.
5. Confidentiality and Data Protection
All personal and confidential information provided by users through the website shall be processed and protected in accordance with applicable legislation and data protection requirements.
The company shall take reasonable measures to protect user information from unauthorized access, disclosure, alteration, or misuse.
User information shall not be disclosed to third parties without the user’s consent, except where such disclosure is required by law or necessary for the provision of the requested service.
6. Products, Services, and Prices
The products, services, and applicable prices shall be displayed on the website.
Users may purchase products or services after completing the authorization process and adding the selected product or service to their card/account.
The user is responsible for reviewing the selected product, service, price, and payment details before completing the transaction.
7. Delivery and Activation of Services
The delivery or activation of purchased products or services is carried out electronically.
After the successful completion of the transaction, the purchased product or service is added to the user’s card/account immediately, unless otherwise stated on the website or caused by technical circumstances.
In case of any technical delay or issue, the user may contact the company through the contact details provided above.
8. Payment
Payments for products and services available on the website are made electronically through the payment methods provided on the website.
The transaction is considered completed once the payment is successfully processed and confirmed.
9. Refund Policy
Refunds may be requested in accordance with the applicable legislation and the company’s internal refund procedures.
A refund may be considered if the purchased product or service was not delivered, was not activated on the user’s card/account, or if a technical error occurred during the transaction.
To request a refund, the user should contact the company via the official contact channels and provide the necessary transaction details.
Refund processing times may depend on the payment provider, bank, and the specific circumstances of the transaction.
10. Changes to the Terms and Conditions
The company reserves the right to update, amend, or modify these Terms and Conditions at any time.
Any changes shall become effective upon publication on the website, unless otherwise stated. Continued use of the website after such changes constitutes the user’s acceptance of the updated Terms and Conditions.